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Cub Cadet Warranty
Registration is not a requirement for warranty. We encourage product
registration as there will be a record of the date of purchase,
original owner, and product information.
The recommendation for product registration is as soon as you purchase
your product, but the product can be registered at any time.
There is no automatic registration for products purchased in store or
from online retailers. Products purchased factory direct are the only
products automatically registered.
Yes, the purchase receipt indicates date of purchase which is the
start date of the warranty period. Delivered products the date of
delivery is the start date of the warranty period.
The warranty statement is with the owner’s manual packet.
A limited-service part coverage may be applied for the remainder of
the warranty period if the part or parts is purchased and installed
through an authorized service provider. Please
contact
your local dealer for details.
Coverage period and exception details are included in the warranty
statement located with the product owner’s manuals.
The warranty statements are located within the owner’s manual packet
provided with the product.
Product issues and or problems are determined and evaluated by a local
authorized service dealer. The service dealer will evaluate the
problem and determine if the problem meets a warrantable failure.
Please
contact
your local delaer.
Yes, learn more about our extended warranty
here
.
Locate an authorized dealer
here
.
Factory warranties are not transferrable.
Depending on the product and circumstances, there are a number of
scenarios that can void a warranty. These circumstances include, but
are not limited to, the following:
- Lack of maintenance and/or improper maintenance as described in the operator’s manual;
- Normal wear and tear resulting from use of the product
- Use of the product that is not consistent with the intended use as described in the operating instructions, including, but not limited to, abuse, misuse, and/or neglect of the product, or any use inconsistent with and/or non-compliant with the instructions contained in the Operator’s Manual. This included operation in sandy and/or corrosive environments; or
- Any product that has been altered or modified in a manner not approved.
Pick up and delivery are not covered by the warranty.
There are no charges for any warranty service provided. Payment or
fees associated with the warranty service are to be refunded by the
service dealer provider.
Products such as attachments and engines carry separate warranties.
Refer to the owner’s manuals for warranty statement and or separate
warranty information.
Fuel related failures are not covered by the warranty.
Engines are covered by the warranty provided by the engine
manufacturer.
Normal wear parts include, but are not limited to, the following:
belts, blades, blade adapters, grass bags, rider deck wheels, seats,
shave plates, skid shoes, tines, filter, nozzles, hoses, O-rings,
spray guns, wands, tires, spart plugs, fuses, bump knobs, outer
spools, cutting line, inner belts, start pulley, starter rope, drive
belts, saw chains, guide bars, batteries, and other consumable items.
Warranty period and coverage are not guarantees that all failures or
issues that occur during the warranty period be free of charge.
No, please refer to the owner’s manual for specific maintenance, set
up, and adjustment(s) details.
No, retailers are not responsible for the factory warranty provided
with your product.
The recommendation is to not return equipment to the factory or
retailer.
Contact
a local authorized dealer for product evaluation, service, and
repairs.
No, product failure is not warrantable if equipment is stored or
maintained improperly.
There is no guarantee that speaking with a representative will result
in warranty coverage. Warranty coverage can only be determined by a
local authorized service provider evaluating the failure and cause.
Representatives can provide information and options; however
representatives cannot determine if a failure or similar meet warranty
coverage.
During the busier or seasonal times of year often it may take longer
for an evaluation of the product. Another option may be to check with
other authorized service providers in your area.
No. Warranty extends to the initial purchaser only and the applicable
warranty period will begin on the original date of purchase of the
product or product delivery date.
The coverage period is 30 days from date of purchase. Please refer to
the warranty statement provided with the product for further details.
Battery warranty coverage periods vary by product and brand. Please
refer to the owner’s manual provided with the product for details.