Right Parts Pledge
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SHOP WITH CONFIDENCE
Avoid frustration when buying parts, attachments, and accessories with the Cub Cadet Right Part Pledge. If you purchase the wrong part from Cub Cadet or a Cub Cadet authorized online reseller, Cub Cadet, or your Cub Cadet authorized online reseller will work with you to identify the correct part for your equipment and initiate a free exchange.
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Fast, Free Shipping
Parts orders over $45 ship free. * Delivery for standard shipping averages 3-5 business days. Expedited shipping is available and all orders placed before 3 pm ship the same day.
*Some exclusions apply.
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Hassle-Free Parts Returns
We’ll make sure you get the right part. We will work with you to ensure you receive the correct replacement part for your machine and that you receive credit for your part return.*
*Some exclusions apply.
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Live Chat with Experts
Our outdoor power equipment experts are just one click away through Live Chat. Available Mon - Fri 8:30am - 5pm EDT
Phone support also available: 1-877-428-2349
WHEN RETURNING A PART, PLEASE FOLLOW THESE STEPS:
- Prior to the return of new, unused parts, please review the instructions included on your packing slip. If you have any questions, please call our support team at 1-877-428-2349.
- Please do not return used parts, batteries or fluids as they are non-refundable.
- Be sure to send incorrect parts back promptly. A processing fee of 25% will be charged for parts received 90 days after delivery (returns will not be accepted after a year from date received).
- Your refund will be credited to the original credit card used for your purchase within 1 - 2 billing cycles from receipt of returned merchandise at our warehouse.
IN ORDER TO PROCESS YOUR RETURN, PLEASE PROVIDE THE FOLLOWING INFORMATION:
- A copy of your order confirmation
- Your order number
- Your bill-to details
- The phone number provided when placing your order
ABUSE OF RETURN POLICY:
CubCadet.com reserves the right to refuse to sell to any person for any reason not prohibited by law, including, but not limited to, abuse of its return policy.